IT Support Technician CV Template

An IT support technician provides support to internal customers in resolving various issues associated with desktop and laptop computers, applications and various other related technologies.


Sample IT Support Technician CV Template

Michael Baldea

480 Washington St

Phoenix, AZ

Contact No:  602 374 1100

Email Id: mbal@che.ute.edu

Core Competencies

  • Experience in Windows XP/Vista and Windows 7.
  • Experience with Cisco routers and firewalls.
  • In depth knowledge of data communications and local area network concepts.
  • Familiarity with the database systems.
  • Basic knowledge of Visual Studio and .NET.
  • Excellent problem solving skills.
  • Strong presentation skills.
  • Good communication skills and interpersonal skills.
  • Ability to work under pressure.
  • Ability to communicate well with the staffs of all levels of the organization.

Career Objective

To be an IT support technician, so that I can make use of my past experience and technical expertise in delivering the IT solutions and services of the highest standards to the organization and thereby can add up to the productivity of the organization.


Work Experience

Prince Industries , 2010-Till Date

             IT Support Technician

My past job responsibilities included:

  • Providing technical support to end users in the selection and maintenance of hardware and software programs.
  • Identifying and resolving various technology integration problems.
  • Preparing the backup, storage and disaster recovery plans.
  • Supporting the development band installation of the communication and functional systems of the organization.

Genome Corporation, 2007-2009

             IT Support Technician

My past job responsibilities included:

  • Troubleshooting various software problems and providing technical assistance to end users.
  • Designing and implementing various IT security systems and emergency recovery systems.
  • Providing maintenance support to local area networks.
  • Performing various hardware and software installations.
  • Managing the LAN configuration and network connection.

Educational Qualifications 

  • Bachelor degree in Information technology from Long Island University, 2006
  • Pursued CISCO certification course from Roberts college of technology, 2007

References

Available on request


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