The customer service director should be able to handle the department efficiently and maintain good working atmosphere in the field. He is to look after the working scenario of the customer service providers. Customer service directors deal with customers on a daily basis. This includes all customers from different fields.
It is a part of the customer executive field jobs which work for providing services to the customers. They should also introduce sale opportunities when dealing with customers and always try to sell more items or services at the point of service.
Customer Service Director CV Example
I am a dependable, efficient and workaholic person who will prove perfect in any field employed to. Seeking a good directorial post job where I can overlook the management and working scenario including the customer service sector. I have good motivational and convincing abilities to interact with the clients well. I have a good working temperament to handle the working staff and their situations well. .
2007- Present: Crown Departmental Store, Customer Service Director
- Solved clients’ queries effective through practical implementation when required.
- Dealt with customer complaints successfully.
- Supervised the employees and their work progress.
- Responsible for meeting goals in customer service and increasing the store’s rating in customer service.
2003-2006: Bachelors in Business Administration and Computer Science, Third Eye College.
2006-2007: Diploma in Management and Financial Accounting, Third Eye College.
Professional reference will be furnished upon request.