Customer service plunged into a new era since Bell patented the first communication device. Handling requests has never been so easy and it was quite natural for the human kind to think of something magnificent, namely telephone Customer Service CVs.
Telephone Customer Service CVs are powerful tools for individuals who wish to work in call Centers on the Globe. What are the odd of knowing new colleagues -Customers Service Supervisors, Customer Service Managers and Customer Service Representatives – simply by sending two sheets of paper to the right place? Don’t hesitate but find out yourself!
Sample Telephone Customer Service
15/16 Washington st
Mobile No: (029)70015
Telephone Number: (021)4806445
Career Objective: to give appropriate answers to general customer inquiries and to solve complaints till they get worse.
2000- 2010: working as a call center representative at Vox Pro Communications in Cork.
Telephone Customer Service objectives:
- Answer phones and be ready for unexpected customer requests.
- Sell products according to the policy of the company and thereby place orders in the computer system.
- Provide customers with rich data and service information.
- Given certain conditions, transferring customer calls to staff members.
- Identifying customer issues with the help of the computer.
- Follow up on customer inquiries which weren’t resolved on the spot.
- Participate on coaching activities meant to enhance professionalism.
1999- 2000: Bachelor of Celtic Studies and Social Sciences – University College Cork, Cork
Prolonged membership within The Office of Media & Communications of Cork University.