Call Center Representative CV

A Call center representative is the one who handles all incoming and outgoing client’s call on a business. This person is responsible for handling client’s or customer’s complains, provides support and answers all inquiries. Therefore, a candidate applying for this position must hold communication and managerial skills.


Sample Call center representative CV

Irina Joshi

22, Houston lane

California

Mobile number: 78278927

Email id: Joshi27@gmail.com

Career Objective:


I want to get associated with an organization as a call centre representative where I can implement my communication and managerial skills at its best. I am looking for a position which would help me to exercise my skills for the progress of the organization I am working for.

Educational Qualifications:

2007- Bachelors in English, University of California

Computer skills:

  • Have strong knowledge in Microsoft office which include MS word, excel and PowerPoint.
  • Have good knowledge of internet as well.

Professional Qualification:

  • Was associated with XYS Corporation’s Call center for 2years from 2007-2009.
  • Worked as call center executive for Telecom California industry from 2009-2010.
  • Six month internship at Telecom industry from March 2010-August 2010.

Responsibilities:

  • International Client and customer handling.
  • Making proper team management of call center and sales.
  • Efficient in Team work.
  • Efficient in handling international outgoing and incoming calls.
  • Handling issues of clients and customers and solving them.
  • Always took client satisfaction as a big responsibility.

Achievements:

  • Received first class degree in graduation from University of California.
  • Received a degree of excellence for my internship work at Telecom industry.

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