Airport Lounge Receptionists provide the high end touch in airport lounges reserved for an airline’s first, premium and business class passengers prior to boarding. They are effectively the equivalent of hotel and lounge bar receptionists who welcome and offer the lounge amenities defined as part of ground services offered to high yield passengers before boarding their flights.
Airport Lounge Receptionist CV Format
Rosalind V. Marshall
Glendale, LA, California
To work as an Airport Lounge Receptionist for ground handler operating airport lounges or airlines
2006 – Present: Airport Lounge Receptionist, Swissport Premium Lounge, Tom Bradley International, LA
- Comply with lounge work schedules to match airline departure schedules for the day and ensure optimum productivity
- Observe proper uniform, courtesy, decorum, and grooming standards.
- Check lounge supplies to ensure that creature comforts and amenities are can be obtained prior to opening the lounge
- Greet airline passenger graciously while checking their boarding passes and lounge invites; and politely refuse entry for uninvited passengers, referring the matter to the lounge supervisor or customer relations agent.
- Assist passenger guests in using lounge amenities and facilities when called for.
- Thank passengers as they leave the lounge during boarding call.
Skills and Qualification
- Positive pleasing and outgoing personality, excellent grooming and disposition
- Excellent verbal communication, social graces and interpersonal skills
Commended by management in 2008 and 2009 for perfect attendance and consistently positive customer feedback
2003 – 2006: High School Diploma, San Diego Municipal High, CA
Professional and Character References
To be furnished upon request