IT Support Analyst CV

The prime responsibility of an IT support analyst is to handle different hardware and software related issues of the PC and to monitor all the IT related inventories of an organization. The analysts have to upgrade their technical skills according to the latest needs and requirements. An IT support analyst CV should outline the detailed professional skills of the candidate.


Sample IT Support Analyst CV 

John Davis

830 State Rd

Philadelphia, PA

Contact No: 215 113 2015

Email Id: jh@eds.sus

Key Skills

For the last three years, I have been working as an IT support analyst in different organizations. I have worked with the team of technical support engineers so as to derive the solutions of various simple and complex IT problems. I have acquired a wide range of technical skills over my job period till date and am eager to use it further for increasing the productivity rate of your organization.

Career Aspiration

Seeking a position as an IT support analyst which will let me utilize my updated knowledge and skill sets in order to provide quality technical support to the organization.

Professional Work Experience

Crump Group, 2011- Till Date


IT Support Analyst

My prime functions included:

  • Installation and maintenance of various hardware and software packages for the users.
  • Handling the network related issues.
  • Creating and managing the user accounts for assessing the network.
  • Coordinating the organizational events such as video conferences, press conferences by assembling the projectors and the remote PC connections.

Vitacost, 2009-2010

IT Support Analyst

My prime functions included:

  • Providing IT support to the distribution centers on a regular basis.
  • Monitoring all the IT products that are in the manufacturing and distribution phase.
  • Configuring and maintaining all the wired and wireless devices was a part of my work.

Educational Qualifications

  • Bachelors degree in Computer Science engineering, Niagara University, 2008
  • High School diploma in Information technology, Niagara University, 2005

Professional Qualifications

  • Good knowledge of the networking concepts.
  • Pursued Oracle certified associate certification course.
  • Comfortable working with the remote desktop technologies.
  • Thorough understanding of various network troubleshooting techniques.
  • Able to grasp the updated technological information in a fast manner.
  • Good oral and written communication skills.

References

Mr. David Allen

Project Manager, Celestial IT Services

Philadelphia, PA

Email Id: david@hdj.sis


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