A desktop analyst is a professional who maintains the whole software, hardware and network infrastructure of the organization. S/he is engaged in the installation, periodic maintenance and troubleshooting of the hardware, software and network accessories. A desktop analyst CV must showcase the candidate’s ability in grasping the latest technical concepts quickly.
Sample Desktop Analyst CV
140 American Street
Contact No: 215 125 2552
Email Id: firstname.lastname@example.org
Skill Set Summary
I have been working as a desktop analyst over the past four years and in the due course, I have polished my technical skills in addition to providing good quality of technical support to the various technical organizations. I have diagnosed and successfully repaired a wide range of PC and accessories problems in the least time possible, without compromising on the quality of the service.
Seeking a position as a desktop analyst so that I can meet all the urgent technical needs of the organization by implementing a systematic approach for all the installation and troubleshooting procedures.
True Temper, 2010- Till date
At True Temper, my major responsibilities included installation of new software and hardware, ensuring the security and stability of the network applications, determining the appropriate software according to the specific user requirement, verifying the operation of the software packages and the hardware installations at regular intervals of time and assisting the IT team with the various projects.
Buchanan Technologies, 2008-2009
My job responsibilities included installing the required software and hardware for the clients, installing and configuring various networking devices, communicating with the
clients and the end users about any sort of technical problems that may be arising etc. I was also maintaining the technical inventory of the organization and preparing periodic reports for verification.
- Bachelors degree in Computer Science engineering, Pace University, 2007
- Diploma in Information Technology, Pace University, 2004
- Proficient in Windows XP/7 and Linux operating systems.
- Pursued certification course in Hardware and networking.
- Knowledge of DNS, DHCP, IIS and WINS.
- Ability to work well under minimum supervision.
- Good problem solving skills.
Available on request.