Premium, First Class and Business Class lounges in airports employ receptionists to welcome high yield airline passengers prior to boarding. All major international airlines have them for their premium and frequent flying passenger while airports and caterers have them as well for non-airline specific passengers. The Airline Lounge Receptionist is trained like a hotel receptionist who perform customer front-facing functions.
Sample Airport Lounge Receptionist CV Template
Juliet H. Selinger
Falkland Rd., Kentish town, London
To work as an Airport Lounge Receptionist for a large airline or catering company operating premium lounges in airports
2003 – Present: Airport Lounge Receptionist, Premium Airport Longe, Heathrow
- Welcome airline guests to the lounge in a courteous and professional manner
- Know the facilities and services of the lounge to explain and allow guests to use them to their satisfaction.
- Ensure complete knowledge about the assigned airline’s services including ticketing and check-in services.
- Assist the lounge staff in pampering and providing ground amenities for guests
- Open and close lounge in accordance with assigned airline schedules
- Ensure that lounge amenities are fully serviceable and stocked to service anticipated lounge guests at any given time as they could be servicing multiple flights.
- Maintain service standards of grooming, aesthetics, personal hygiene and always wear prescribed uniforms and identification badge.
- Provide daily exception and incidence reports to airline station managers.
- Positive outgoing personality, grooming and disposition
- Excellent oral communication and interpersonal skills
Cited by management between 2005 and 2009 for consistent high performance rating
1995 – 1999: High School Diploma, Colchester Royal Grammar School
Can be provided upon request