Airlines that operate out of airports assign Station Managers in each to oversee all aspects of pre-flight and post-flight operations at those airports. In foreign stations, Airline Station Managers can be locals from outsourced 3rd party airline ground handling companies. They coordinate the airline teams assigned at the airport to process the boarding of passengers, loading of freight and preparation of aircraft for departure, disembarkation of passengers and unloading of freight during aircraft arrivals, lounge administration, sourcing of catering services and other aspects of airline ground operations in the airport.
Sample Airline Station Manager CV Template
John R.L. Anderson
Mackenzie St., Holloway, London
To be a Station Manager of an airline in an international airport
2002 – Present: Assistant Station Manager, Virgin Atlantic, Gatwick
- Coordinate with airport management authorities on maintaining airport faculties like lounges and airport counter signages, baggage conveyors systems, boarding gate assignment and counter terminal scheduling.
- Coordinate with cabin and cockpit crew for their availability and back ups for flights to depart as scheduled.
- Coordinate with station planing staff on ensuring correct weight and balance, refueling and freight loading.
- Coordinate with aircraft maintenance team to ensure all systems are ready for passenger processing to commence.
- Supervise counter passenger and baggage check-ins, boarding control, aircraft servicing and freight loading.
- Overseas passenger ground services in case of flight disruption.
- Excellent organization, supervisory and managerial skills
- Excellent multitasking abilities under extreme work pressures
- Excellent interpersonal and social skills in dealing with passengers
- Excellent verbal and writing communication skills in English.
Cited by management for smooth airport operations and high customer complement for efficient services in its mailed customer satisfaction survey in 2007 and 2009
1998 – 2002: BA Commerce, Keele University, Staffordshire
Can be provided upon request