The Airline Operations Control Manager works with a team of flight operations trackers each assigned to dovetail in monitoring the progress of airline ground operations that lead to a smooth departure and arrival of aircrafts as scheduled. They monitor the progress of aircraft cabin cleaning and 360-degree maintenance checks, cargo loading and unloading, cockpit and cabin crew availability, catering uplift, and passenger/baggage processing to ensure flights depart as scheduled.
Sample Airline Operations Control Manager CV Template
Marvin T. Casper
Compton St., Soho, London
To work as an Airline Operations Manager in a larger commercial international airline
2004 – Present : Operations Control Manager : Ryanair, Stansted
- Ensure the correct aircraft assignments are displayed on the operations control system including the build-up of data for each flight.
- Make tactical and operational decisions in adjusting resources to meet flight schedules.
- Coordinate with all operational departments, airport authorities and traffic controllers as required.
- Provide appropriate notices to affected departments and downline stations on any unplanned flight disruption.
1994 – 2004 : Station Control Officer : Northwest Airlines
- Oversee all aspects of airport operations, marshalling the allotted resources to ensure undisrupted pre-flight and post-flight operations.
- Ensure high standards in passenger handling at the check-in counters, lounges, boarding gates for pre-flight, and baggage retrieval during post-flight operations.
- Excellent command of all aspects of airline operations, particularly pre flight and post flight operations.
- Excellent leadership, people management and organizing skills
- Excellent interpersonal and verbal communication skills
Cited for prompt diversion of flights in 2007 and resumption of normal services during inclement weather
1998 – 2000: MBA, University of Cincinnati
1990 – 1994: BS Public Administration, Boston University.
Can be provided on request